Streamlining change management in banking

18 September 2024

Automating governance for accelerated innovation

Now available to watch on demand

Presented by:

In Partnership With:

ABOUT THE EVENT

Fintech disruptors are reshaping customer expectations of incumbent banks with their innovation and real-time capabilities, pushing banks to adapt quickly and shorten product development cycles. Delivering change in a regulated banking environment is challenging due to drawn-out processes and manual reviews. To respond, banks must centralise governance systems onto a cloud-based platform and improve data hygiene. Artificial intelligence will streamline change management and regulatory comprehension. Simplifying interfaces, automating approvals, and reducing manual errors will enhance the experience for both employees and customers.

This webinar will convene leading operations executives leveraging process automation technology for accelerated innovation in banks. Chaired by The Banker, our panel will explore use cases for automation in risk governance, while spotlighting the advantages of a user-centric approach to change management.

KEY DISCUSSION POINTS

Which areas of change management are prime for automation, and how will technological advancements streamline governance?
In the race to keep pace with fintech challengers, how can banking leaders instil a common sense of accountability and urgency across different teams and functions?

Is there an optimum balance between automation and human expertise, and how can banks ensure security remains at the forefront of accelerated processes?
Do banks have the resources to meet customer expectations of speed and accelerated product delivery?

Should straight-through processing always be the primary objective?
How can banks transition from reactive change management to a proactive approach to innovation?

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